Pragmatic Play is a game development company that provides iGaming software and games to online casinos. Its games are designed in HTML5 and can be played on most Windows, Apple, and Android devices. The games also offer a number of mobile-friendly features, such as high-resolution graphics and smooth animations.
Its slot games feature a variety of themes, and many have different bonus features that can increase your chances of winning. Some of these bonus features include free spins, stacked symbols, and wild symbols. These features can help you win a large amount of money without spending any extra cash. Moreover, some of these games have high volatility, so you should only play them with a large bankroll.
In addition to its popular slot games, Pragmatic Play has a range of live dealer tables for players to enjoy. These are hosted in a state-of-the-art studio and feature top-notch dealers. Players can choose from a wide selection of betting limits, including those with low minimum bets. In addition to the standard table games, Pragmatic Play has launched a new wheel-of-fortune-type gameshow called Mega Wheel.
Unlike other game developers, Pragmatic Play doesn’t use a pre-built library of titles and instead develops its own products from scratch. This allows it to create games that are more innovative and unique. In addition to its new titles, Pragmatic Play has an extensive collection of classic slots and video games.
The company also supports a number of charitable projects around the world. Most recently, it donated EUR10,000 to the YMCA Malta to support the organisation’s work in helping the homeless and socially disadvantaged community. Its contribution will help fund services such as food schemes and counselling support.
Besides its mobile-friendly games, Pragmatic Play offers its operators a proprietary bonus platform called Enhance(tm). It can be integrated through SoftGamings and gives operators the chance to offer their customers unique prize drops, tournaments, free round bonuses, and more. Combined with the company’s unified API integration, this bonus system can help operators boost their revenue.
One of the biggest challenges in the gambling industry is retaining and engaging players. Pragmatic Play has taken this challenge head-on by implementing a multi-channel customer support system that is accessible through web chat, email, and phone. This has helped them improve their customer service and increase retention rates.
Another important aspect of customer support is ensuring the safety and security of player data. Pragmatic Play takes this seriously, and has implemented a number of safeguards to protect their players’ privacy. This includes the use of SSL encryption to secure player information. It also has a team of experienced compliance officers to monitor the company’s operations and ensure regulatory compliance.
Lastly, Pragmatic Play is dedicated to providing the best possible gaming experience. This is why they have a dedicated customer care center that works 24/7 to address any issues that may arise. In addition, the company’s casino software is designed to be safe for all users, regardless of their location or device.